Method Community

Hi, There could be one of several issues If sync conflicts exist for the newly inserted sales order, this could prevent the sales order from being sent over to QB.  Have you checked to ensure no conflicts exist for the newly created sales order? After crossing referencing our logs on your account, I can see several errors created ...

Hello Sixtel, The entity table is a special table :) It encompasses the Customer, Vender, Employee and Other name tables into one. So you can think of it as the Customer being a ‘subset’ of the Entity table for instance. The reason this is done is so that you can for example be able to write a check to an employee, to a vendor or even ...

Hi John, I just tested out what you mentioned on my personal account and can confirm its happening for me too. Ive opened a ticket with our development team to look into this and see if we can come up with a solution here. For now, you could stick to the method you mentioned of sending your Estimates by saving and then Save&Email separately. ...

Hi Henry, There unfortunately isn't a way to Automate the process of sending the email on sync. However you could definitely streamline the process of creating an activity for 8 months in the future through method. There are multiple ways you could tackle this, one way would be to set up a screen based off the customer table and set ...

Hey, The Conflict: 'There has been an internal error when processing the request' are usually fixed by running a Verify and Rebuild on your QB file.  [quote] This type of error can generally be resolved by running the Verify and Rebuild functions from the File > Utilities menu in QuickBooks.  You must switch ...

Hey Sarah, Since our sync is bi-directional you can take either route that works better for you. Using Method you can add extra fields you needed in a Table and import to those new fields. Method has a lot more fields that QBO does not have out of the box.  If you did import via QBO you can always update and re-import using ...

Hi Greg, Let me start by stating that Method’s functionality was designed and built around syncing with QuickBooks (QB). The best recommendation that I can give you is to continue syncing with your QB file, even if you are not keeping your transactions up-to-date. This will ensure that Method continues to function the way that it is ...

Hi mholden, Leads are actually stored in the Customer table, which in turn is just a view of the Entity table. The entity table stores all customers, leads, employees and vendors. The only difference between a lead and a customer is that a lead has a value of Yes in the IsLeadStatusOnly field. When you convert a lead to a customer, Method ...

Hi Ivana 1) Method not showing invoice numbers There are a couple of things that might be happening here. Can you please follow the two steps below and let me know if either of these solves your problem? - Go to the Quickbooks tab and check there are no conflicts under 'Resolve Conflicts'. If your invoices are here have a look at ...

Hello davewalter, Yes, it is possible to re-assign an Opportunity to other Customer/Lead by simply selecting a diiferent Customer/Lead from the Contact dropdown on the Edit Opportunity Screen. Coming to your next question about merging two customers/leads in Method is not possible. But you can merge two different customers in Quickbooks ...