Method Community

Starting last week an API request we have used for a couple of years to return sales order table data (including the email address of the sales rep listed on the sales order) stopped returning the sales rep email. Here's an example request: https://rest.method.me/api/v1/tables/SalesOrder?skip=0&top=10&filter=LastModifiedDate ge ...

The following updates are now live for users of Method New Features / Updates Email Campaigns - Removed 'Ignore opt-out' checkbox to meet marketing email requirements. (pl-45337) Fixes Sales Orders - Fixed an issue where line items featuring now inactive items were allowed to be edited or copied to a new invoice. ...

Inder, Thank you for the quick reply.  As I was running a test scenario to gather the information for my reply, I stumbled on the cause.  I was loading a base64 encoded string.  I decoded the contents ,and was able to load and download the file. Thank you for your help. Ned

Hi Ned, We don't do any compressions while uploading the file via API. Can you confirm if you are using the steps listed here in the API documentation? -Inder

I'm using the /api/v1/files API to load a 44kb PDF attachment.  There are no errors.  However, only 9k is loaded.  Is there a limit to the file size?  If not, how can I load the full file? Thank you, Ned

The following updates are now live for users of Method Fixes Browser - Added fix to support Method on Opera. (pl-41738) Estimates - Fixed an issue where line items featuring now inactive items were allowed to be edited or copied over to new transactions. (PL-45146) Estimates - Added messaging when reaching email send limit. ...

I am able to create a customer record in METHOD via the API, but how do we trigger a payment process? I heard there was something to trigger an electronic invoice to the customer, but I don't find that an ideal process - extra steps for the customer, missed payments, etc. We have our Strip account hooked up to our METHOD system, but I ...

The following updates are now live for users of Method New Features / Updates Contacts - Added a warning message when attempting to opt out a contact of marketing communications on their behalf. (PL-45112) Fixes Work Orders - Fixed an issue where line items featuring now inactive items were allowed to be edited or copied over to new ...

The following updates are now live for users of Method New Features / Updates Proposals - Removed the "from" section in the email preview for Email Security. (PL-45277) Sales Orders - Removed the "from" section in the email preview for Email Security. (PL-45271) Fixes Sales Orders - Fixed an issue where deleted items ...

The following updates are now live for users of Method New Features / Updates Sales Receipts - Removed the "from" section in the email preview for Email Security. (PL-45272) Email Campaigns - The email analytics will no longer display on the View Campaign screen for campaigns sent via non-Method, custom email servers. ...