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Hey Alex,
As it's a Browser level issue, it will be very tough to find a fix using the platform. You can try to move the section around on the Screen Designer to see if the issue is still happening, it will be more of a trial & error.
I will also try some steps on my end and see if I can find a fix.
- Mortaza
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Well, I'm receiving the error if I pass any non-existent RecordId to the Update method. It seems to happen on any table. Code snippets below:
//from Method request wrapper class
public MethodApiResponse UpdateRecord(int MerchantId, string Table, string[ Fields, string[ Values, string RecordId)
{
MethodWebService.Service svc ...
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Mortaza,
Thanks. It is nice to know Firefox is an option, My clients are using some plugins only available in IE/Chrome.
Is there any tweak I can do to shorten that big gap? or any action I can use to move this section? Thanks.
Alex
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Hi Mortaza,
Thanks. But our case is, we don't want to see any transaction on Method before a specfic day (like Jul/31/2015), but still want Method integration engine to keep synchronizing transactions within 365 day.
For example, today is Aug/05/2015, and I set Transaction history to maintain for this past "365" days. I think ...
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Hey,
The screenshots are not loading up, do you mind reposting with the screenshots?
I use imgur.com to host the image and then copy the Direct URL it gives after the upload is complete.
Then click on and insert using the URL.
- Mortaza
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Hi Mahlon,
I was asked by our development team to replicate this issue for them today. I tried, but am no longer able to do so. The Entity field is now available to add as a column to a copy of the Contact List screen. Give this a try and let me know if it’s still an issue.
Thanks,
Audisho
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Hey Mahlon,
Still with the development team as they are actively working on the fix. I have not received an update yet - as soon as I do I'll update our thread. Sorry for the inconvenience.
- Mortaza
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Hey Aaron,
Use the Import/Export tool. HERE is a help center article on the topic.
- Mortaza
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My apologies for the late reply boblutz.
We will need to dig into error logs to identify what is happening. Can you please reproduce this problem on your side and let me know what day you make the call (If it is not today)? I'll have the dev team dig into the logs for additional infromation.
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Hey Alex,
By default it is set to 31 days. This can be altered under QuickBooks > Synchronize > Transaction history in which you have the option to change it to:
I hope this answers your needs, if not post back and we can take another look.
- Mortaza
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