Method Community

Hello, We are currently looking into this issue and I'll follow up as soon as I have some more information. - Mortaza

Hello, We are currently looking into this issue and I'll follow up as soon as I have some more information. - Mortaza

We are having the same issue this morning. Method, any help here? What's going on? We use the API to control licensing for our application, our customers are unable to access their application when the Method API can't verify their subscription with us. All because the API is giving repeated and inconsistent errors about being unable to ...

Hey James, Nothing has changed and your webforms should be still working with no issues. I tested a few here on my account and I have Leads being transferred over.  Has anything changed on your host that can be causing issues? This one maybe easier to troubleshoot over a screen share with one of our Support members - please give us a ...

Is there something going on with the API service? I'm receiving a ton of "The API could not validate your log in" errors, and it's inconsistent. I can make a request for a merchant and receive that error, try the same request a few seconds later and it works.

Hey Tami, If you wanted to use your customized print template from Method:Classic you can - if you head over to your 'Invoice Preferences' Then choose your invoice print template you use in Method:Classic from the dropdown > Save. That can definitely be customized to have a RO/ID field. First I would add a new field to the Invoice ...

I had the same issue this morning as well. All I did was shut down/close the sync engine service app and re-launch it using the admin method email login (until this morning I'd been using the method user.name) and it looks like it connects and works fine. Hope that helps...

Hi, Starting from Aug/25/2015, it seems that our Method integration engine and program work by Method API can not work correctly. However, it is fine to login to Method via Web browser. The error message from Method API is  <?xml version="1.0" encoding="windows-1252" ?><MethodAPI response = "Failure. The ...

Hi there, We wanted to show sub-totals based upon product category, and your team worked with me to build that (thank you!). However, when I create my new estimate template (based upon the SimpleEstimate template), I cannot seem to get those new sub-totals to appear as currency. I have it set to 0:$0.00, and the sub-total fields are ...

None of my web-to-lead forms are working correctly since Aug 22.  I have several web-to-lead forms on two different domains.  I have also placed several test form submissions today without a single lead coming through on the Method side.  Everything appears to work on my end, yet leads are not received by Method.  I have error ...