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Hey Mike,
All the changes were done on my test account (EditCase). I cannot make the changes on the screen for you. Follow my original post and you should be able to have it working the same way on your account:
- Open your CMR_EditCase_CSv2
- Edit the OnScreenLoad-DONOTSHOW object
- Within the "If Case Activity ...
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Mortaza,
Awesome - this is very helpful. The only request left is to make the changes to the version of the Edit Case screen that we're currently using - that's CMR_EditCase_CSv2. If you could make the changes to that one we should be all set.
Thank you again for all your help,
Mike
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Hey Matt,
I was able to replicate this issue. I have created a ticket for our development team, I'll keep you posted in this thread.
- Mortaza
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Hey Mike,
Yes those changed I did were all on the EditCase screen. All within the ONSCREENLOAD object.
On the EditCase screen:
- Activity Start Time is equal to DueDateStart.
- Follow-up Due On is equal to DueDateStart+7days.
On the NewActivity screen:
- Due On is set as a Default value: Use today's date/time? which ...
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It's working now. Thanks
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Hey,
Are you still receiving this error? The reports are pulling up fine on my end.
If it is still an issue please give us a call on the Method support line at 1.888.925.6238 x 2 and we'll be happy to take a look with you.
- Mortaza
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Hey Fran,
That's a great idea. OP - if you wanted to take in multiple records in one go you can definitely look into a loop through grid action. Here is a LINK from our help center that goes into the subject in more detail.
- Mortaza
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Hello,
Just wanted to update the thread and inform you guys I have put in a feature request for our product team to take a look at the Opportunities App Ribbon: Sales Order vs Invoices.
I'll keep you both posted in this thread.
- Mortaza
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Add a button to a screen.
Add a loop through a table.
Within the loop, add an insert value into table action and add some values from the loop.
It will work fine when you first add it, but if you save and close out of the actions and go back to edit the values that are inserted you can no longer see the values from the loop that were selected ...
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Mortaza,
Thanks very much for the clarification on this. The link you sent definitely shows what we need. Did you make the change to CRM_EditCase? We're currently using CRM_EditCase_CSv2. Here is what I'm currently seeing on that form.
http://streamable.com/vs2e
Sorry, but a couple more questions. In ...
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