Method Community

Hey, This one will be easier to troubleshoot via screen share with one of our Support team members. Please give us a call on the Method support line at 1.888.925.6238 x 2 and we'll be happy to take a look with you. - Mortaza

Hi there, We are currently doing a trial of both QBO and Method and like the simplicity of both systems. That said, I'm curious to know which import process would be better: Import our customers into QB to be synced with Method -or- Import our customers and all of their information into Method and sync with QB? I'm thinking ...

Adding to this; I have tried overriding the email server settings for his individual account, but afterwards I still receive the "Email Settings Test Successful!" email (Which for some reason is from the sales guy's email address sent to me)

As the admin I have set the default email server settings and have successfully tested sending emails from my account. When I tested sending emails from one of the sales peoples account, it sent the email successfully but did not automatically put it in their outlook inbox. The problem might be that their method account didn't have the ...

Hi guys, I want to customise the Transactions table under the Customers tab to show me the total amount of the figures displayed (currently it only does this for 'Balance'). When I right click on the table and select 'Customise', I get the message 'The value passed in the URL appears to have been altered. Please check the link ...

[quote user="Method_Mortaza"] Hello, Are these errors happening on the stock ContactsPortal_ReceivePayment screen? - Mortaza [/quote] Hi Mortaza, Appologies for delay, I have been away! The errors are occuring after we click through from the receive payments screen. This is still a stock screen and we were getting ...

Audisho...while it is possible we've never saved those before it is highly unlikely.  We have a ton of additional fields added to the customer screens so every customer we have is touched in Method at one time or another.  Due to the additional tabs on the customer screen whenever we make changes to that data we run into this problem ...

If you are using version 44 of Chrome as your web browser, you may be experiencing slowness with Method. Upgrading to version 45 (not officially released) of Chrome may fix this. Many Method employees have upgraded to version 45 and are experiencing speed improvements. To check your current Chrome version: Open Google Chrome. In ...

Hey Alex, To copy a template from one account to another: - File > Save As - Input the different company account credentials > Connect - Create New Report That should save the report into the new account. - Mortaza

Hi, I have several pdf template under one Method Account, and now I want to copy them to another Method account. How can I make it? Thanks. Alex