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lpierpont,
Try this:
Click Customize > Tabs.
Scroll down to the Activities tab and click Edit tab links on the right.
Make sure you have a Tab link named Edit Activity and that it is pointing to the CRM_NewActivity screen( or CRMQBO_New Activity screen if using QBO) .
Click Finished ...
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Tscotto-
I was able to duplicate this issue with some addresses. I have put in a suggestion to update the way the address to map is built. If or when this change gets made to the standard screens I will update this forum post but currently I have an ETA on this.
-Michael
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Tscotto-
I will look into this and get back to you.
-Michael
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John-
Issue 1 and 2 should be addressed. Let me know if thats not the case.
-Michael
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mlepitt-
I don't think that email gets sent out from our standard portal. That email could have been sent out if someone created an activity and choose to 'Send Email' and selected the Overdue balance reminder template.
-Michael
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mlepitt-
I am still unable to duplicate this issue. Email me directly and we can set up a time where we can do a remote desktop and you can show me the issue yourself.
-Michael
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mlepitt-
Could you give that user a temp password and email me that password and their username so I can try logged in as them? Using the MethodSupport user I have not been able to duplicate this issue.
-Michael
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MVI-
We can point you in the general direction through the forums or we can get this done through paid consulting with us.
For the most part to do this you would have to add a loop to the email actions found in the Save button.
-Michael
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mvi-
This should now be resolved. It had to do with the default template but you should be good to go now.
-Michael
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mvi-
Can you enable MethodSupport and I will login and take a look.
-Michael