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Hey Matt,
There is no ETA in place for when it will be available. But I have brought it up with our development team, as soon as I receive an update from them I'll post it on this thread here.
- Mortaza
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method,
I have just noticed that my customized, contacts portal payment screen does not have a pop up notification that indicates to the customer that the payment has been processed and approved. this lack of a notifying pop up causes customers to submit the payment multiple times.
can you direct me to the process of ...
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Any idea when the Find Character action will be available? It's difficult to use the substring action without knowing the index of secific text.
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Mortaza,
Works like a charm - thanks again for your help and patience!
Mike
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Hey Mike,
All the changes were done on my test account (EditCase). I cannot make the changes on the screen for you. Follow my original post and you should be able to have it working the same way on your account:
- Open your CMR_EditCase_CSv2
- Edit the OnScreenLoad-DONOTSHOW object
- Within the "If Case Activity ...
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Mortaza,
Awesome - this is very helpful. The only request left is to make the changes to the version of the Edit Case screen that we're currently using - that's CMR_EditCase_CSv2. If you could make the changes to that one we should be all set.
Thank you again for all your help,
Mike
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Hey Matt,
I was able to replicate this issue. I have created a ticket for our development team, I'll keep you posted in this thread.
- Mortaza
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Hey Mike,
Yes those changed I did were all on the EditCase screen. All within the ONSCREENLOAD object.
On the EditCase screen:
- Activity Start Time is equal to DueDateStart.
- Follow-up Due On is equal to DueDateStart+7days.
On the NewActivity screen:
- Due On is set as a Default value: Use today's date/time? which ...
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Hey,
Are you still receiving this error? The reports are pulling up fine on my end.
If it is still an issue please give us a call on the Method support line at 1.888.925.6238 x 2 and we'll be happy to take a look with you.
- Mortaza