Method Community

A few weeks ago I finished customizing the print templates in the report designer. Today I was testing a few out by clicking 'print preview' and I noticed that while my estimate report generated all of the line items, my sales order template only shows the first line item and nothing else. I have attached 2 images of what my design looks ...

The Method server is exceptionally slow today.  Is there something going on in particular that is causing this, and if so any idea when it will be resolved?

Hi bcstlmo, I believe you’re going to want to use a field for this instead. If you just add a dropdown object to the screen, the data entered into the dropdown is not saved with the record. You can add a dropdown field to a work order by adding the field to your Activity table under Customize > Tables / Fields. Once you’ve added ...

It's a dropdown object I added. The may be actions on the DD clearing the value but I've tried a lot of different settings and combinations and am stuck. I'd love some advice.

Hi bcstlmo, Is this a dropdown field that you added to your Activity table or just a dropdown object? Are there any actions on the dropdown that could be clearing the value? Audisho

Audisho - Thanks for the quick response. I was using Chrome and have followed your suggestions. I cleared Chrome's browsing history and cookies. No help. Then I went Incognito. Same result.  I then tried IE with same results.  See my screen shot.  https://goo.gl/photos/UWaorvzWTYDyVQTp8 Here's a more detailed ...

Hi bcstlmo, Selecting the value is definitely the method that you should be using for a dropdown field. I’m not sure why this isn’t working for you, but here are a few steps that you can take to try and resolve the issue. - Clear your browser’s cookies and cached files (http://www.wikihow.com/Clear-Your-Browser's-Cache) - ...

Hi pdx971, I have created a case for you. A member of our support team will reach out as soon as they are available to investigate. I hope this helps. Audisho

Hi Matt, Glad to hear it worked! I did mention this is my response and a ticket has already been created to restrict the use of this reserve word as an action result. I hope this helps. Audisho

I am a brand new Method user and am having problems getting my first dropdown field set up properly. Here's the main issue:  When I access the field and prepare to select one of the dropdown choices, the choice I click on does not appear in the field. I can see the list of choices and it pulls down like I'd expect. But when I click ...