Method Community

Mkhoury80 - can you please supply a code snippet showing how you are achiving the insert?  This could help us identify potential problems.  

Joel, For Inbound, you can retrieve a record from the Contacts table using the MethodAPISelect_DatasetV2 call - you can filter results based on the incoming phone number.  Once knowing a contact record id, for the caller, you can then utilize the MethodAPIGetScreenURLV4 call to create a URL for a specific screen within Method ...

The following updates are now live for users of Method:Classic.  Bug Fixes: Fixed issue with CreatedBy using the series CreatedBy instead of the current user when inserting new recurring dates. (PL-3779) Cheers, Jon

The following updates are now live for users of Method.  Features: View QBO Sync Status and Results from QuickBooks Preferences page (PL-3500) Prevent website conflicts on incomplete web addresses (PL-3504) Updated QBD sync video on QBD sync steps page. (PL-3635) Minor improvements to Invite user. (PL-3231) Users now have the ability ...

Hi PlanetOneNetworks,  I am not familiar with Asterisk, but the next question around implementation would be to what extent do you want to integrate - what exactly do you want to do?  Have you taken a look at our API documentation? We have api endpoints that support retriving contacts from a Method account ...

Furrywombat - Please send me additional details via email (Request & Exception data) and I'll dig into the issue from our side.  Cheers Jon

SpadeGardens, I'm moving this over to our general Q&A forum as it relates to our front end UI rather than our API.  A member from our support team will pick up the thread from here. Cheers Jon

The following updates are now live for users of Method.  Subscription Area Granted account admins of expired trials the ability to modify subscription details prior to subscribing (PL-3317) Updated app descriptions (PL-2365) Dashboard Ensured that deleted custom apps no longer display on the dashboard ...

The following updates are now live for users of Method.  You may have noticed a fresh new design upon logging into Method.  In addition to the new design, here is a detailed list of functional changes - Left Navigation Menu Removed: Manage Apps Now available via app dashboard tiles (See Dashboard ...

The following updates are now live for users of Method:Classic.  Fixed Webforms issue which prevented some users from successfully submitting webform data (Ticket AS-1421) Cheers Jon