Method Community

Hi Conner, Yes, that’s correct that you want to have it installed on a computer where you can leave QB running. It’s just as important that the QB user has the correct access to the company file however, or sync conflicts will be created. This is why we recommend syncing with the QB admin user. The MIE will not function if you have 2 ...

Is there a way to have the input text centered vertically? By default, the input text is aligned to the top left of the box as shown below:

So I would imagine the best practice would be to have MIE running on the machine of someone who has quickbooks open all day? This way any changes that are done in Method by my sales people will immediately go into quickbooks? I have 2 seperate method databases (1 for US and 1 for EU). Some people will need access to both - does this mean I ...

Hi Conner, Correct, if a user does not use QB, then they should not install the MIE. The MIE and QB must be running for the sync to occur. I hope this helps. Audisho

So if a user is only using Method and not quickbooks, they technically don't need the MIE? Say for instance my computer is the one with admin priveleges and MIE installed, does QB and or MIE have to be open at all times for it to sync in real time? Conner

Hi Conner, Unfortunately, I can’t give you a definitive answer, as Method was not built to run on a terminal server and as such, we are not experienced in setting up Method on this type of environment. All I can do is explain how to setup these applications on a standard environment and direct you to Solution No. 251 for additional tips on ...

Hello, I have been working with my outside IT department getting these two pieces of software installed. They have asked me, "when installing the sync engine and the outlook plugin onto a terminal server, do they need to be installed per user?"

Hi Maureen, You actually won’t be able to “remove” the user for this reason. There are records in your account that link to this user and if a user appears anywhere in your audit trail, you will receive an error when attempting to remove it. Your alternative is to uncheck the user can sign in option so that it no longer requires ...

If I remove a user, will completed activities that were originally assigned to them still be seen in the customers history? 

Hi Dan, The QBO Location field is actually located on the individual transaction tables, not on the Customer table. It’s a stand-alone field that is set individually on each transaction independent of the customer record. As such, you’re going to have difficulty using this field for the workflow you described. If you’re going ...