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To update this forum post:
I suggested making the Customer field required in the custom table and to keep note if this continues to happen.
-Michael
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To update this forum post:
This issue was related to a drop down field that was updated for example it was changed from John to Michael, so all the records that previously had John in it were now displaying Michael. In situations like this it is best to add a new entry instead of changing an existing one.
-Michael
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Nathan-
If you go to the email template and click HTML to view the HTML, you should see some items like
<img src="/Method/AccountPages/TemplateMichaelMelo/ImagesPublished/Chrysanthemum.jpg" alt="" />
change it to
<img ...
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Michael-
Actually there was a bunch of functionality removed, so it's best not to use that screen and wait to hear more from us.
-Michael
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Michael-
This copy was actually made by our dev team, they had to remove a feature from the screen you created in regards to exporting.
You can use this copied screen for now until we address the issue on your orginal screen.
-Michael
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Shawn-
I will bring this up in our Method Team meetings to add this as a feature.
-Michael
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Shawn-
There is a way to format a phone number but it does involve a bit of work and would require multiple Character Funtions to break down the string into pieces to format it.
-Michael
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pdirect-
I'll bring this up for discussion with the Method Team.
-Michael
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Richard-
Are you using QXO or Method Field Services? If you are using QXO you will need to post on their forums.
Has that user tried a different browser? Is this still happening today?
-Michael