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Hi Mahlon, I made some quick modifications to a copy of the New Activity screen to retrieve and show the active screen RecordID immediately after saving. This is working as expected. You may want to re-evaluate your action set, as I don’t think the issue has anything to do with the actions firing before the screen / record has a ...

Clients have been receiving the following message: The account name or portal name was not specified in the URL.  Please check the URL that was provided to you and try again. The message prevents the client from logging in.  Originally I thought it was only affecting clients who were using Safari, but today I had a client who was using ...

Hi Mahlon, Can you explain your action set to me? Why are you setting the active RecordID for the screen and retrieving it using the session variable in the same action set? There are other ways to get the RecordID such as within one of your Retrieve Value From Table actions or if you’re creating a new record, from within your Insert Record ...

The screen is now live in working for the client.I don't really have time to do extra research. I could give you the account id offline if you want to loginand take a look.

Hi Craig, We experienced a minor glitch that effected a small number of our user’s ability to sign in after we deployed an update earlier today. To resolve this, you just need to clear your browser’s cookies and cached files and then sign in again. This article explains how to do so on several different browsers: ...

Thank you very much for your response.  I have not tried this yet on my side but it makes sense. VLocke

Cannot get signed in...Every time I click on go to classic version, it takes me back ti the sighg in screen.

Hi Maria, Sorry for the delay. I understand that this is having a detrimental effect on your work process and I thank you again for your patience. I spoke with the support representative who is assigned to your case. He is going to reach out to you in approximately 1 hour (~3:20pm EDT) when he is available. If you are calling us, please make ...

Again today Monday 6/8/15 we are still experiencing the same problems and as of 2pm this afternoon we have not heard from a community support specialist. Also, no one seems to be answering the phones again today. Below you will find the email I sent yesterday regarding this entire situation and problems we are having. As stated in previous ...

Hi pinline, You can accomplish this in a couple of ways. 1) Create 2 tab groups with the desired accessible screens (1 for each role) and give each user access to the corresponding tab group. 2) Select the roles that have access to each tab link (screen). This can be done from the Customize > Tabs screen by selecting Edit Tab Links and ...