Method Community

Michael, Aww I see.  I just forwared all my emails to Gmail.  Do you know if Gmail can unblock this? I do have ATT DSL with my phone line and they give me a email address to use way back when.   Thanks. John M

Hi Guys, I wanted to chime in here since this already works on my end even with the Outlook plugin. I went into Method to send an email using one of our email templates, once the email was sent to the customer (my sample "Amy Smith" must hate me) I went back to Outlook and the email does appear in the sent items folder. Here's the ...

no, it's not including the span tags.  And even if I select text and try to change it to arial and a different font size to force it to include the span tag, it won't.  I guess I'll need to manually enter that code.

Is it possible to print line items from a sales order in an email template.? I'm looking to adapt the default sales order screen to use in a booking system. Line items will represent individual bookings. I need to print line items (selectively) in a booking confirmation email and include fields from the item table itself. Thanks in advance.

When i signed on with Method and started sending email through method using the att account, everything was working great for 7 months then everything stopped.  In about 2 to 3 weeks you will get a email from att saying that errors were created and in order to correct them is to call in. The email will have a number to call.  If you ...

Hi there, Sorry to hear you are experiencing troubles with Method! Would you be able to email me a screenshot of what your screen looks like prior to save? The address is success@method.me Specifically what I am looking for is what Checkboxes on screen you have checked off. There should be two in the top right hand corner of ...

Hi Marcelo, My Apologies for the delayed response here. This reason you are getting this email is likely because you have the 'Send SMS alerts before they are due' setting checked on Step 3 of 10 in your User settings. The way the SMS alert system works (only for some US based Providers), is an email gets sent to your Phone ...

Hi Jeff, First off, I hope you don't mind, but I found your original post in our MethodAPI section, however it belongs in this section, "Method General Q&A", just for future reference. Using the Method stock screens, you would only be able to assign a Work Order to one person.  This might be possible to have it assigned to ...

Hi David, The functionality to automatically email customers with overdue invoices is not a part of the current version of Method. However, you or your credit manager can you use the List Builder feature to easily generate a list of invoices based on due date range, and then send an email template with the appropriate ...

Hi John, In the cases screen only the contact you select will get the case notification, but this is something that can be changed. Take a look at how sending an email from the invoice screen works, it sends it to all the contacts that are not opted out of billing. Another option that may work that would involve no customization (I ...