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  • Re: Timed Email Response

    [quote user=&quot;LaCrews&quot;]A more cost effective but manual approach would be to have the actions occur when somebody logs in and triggers an on screen load event.[/quote] Just wanted to post up that this solution would work good for you - thanks LaCrews!. We have a date difference action to help you compare 2 dates. ~C
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-11-2012
  • Re: Bug in User Roles in Action

    Thanks for the additional detail - I need to review a few things around roles before replying back to this thread. &nbsp;I have not played with the role feature enough to give a good answer on this one yet. ~C
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-11-2012
  • Re: Email template From field

    [quote user=&quot;jpfiester&quot;]Everything else is working as expected.[/quote] Good to hear - let me know if you have any other questions around this. ~C
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-11-2012
  • Re: Workorder to Invoice help

    [quote user=&quot;Denice&quot;]Any tips?[/quote] At this point you can view your invoice from the Invoices tab link either from the Field Service Center or Customers tab. &nbsp;While viewing the invoice you can Save &amp; Email button to send this invoice to the client. &nbsp;The email will contain a link to login to your portal which will allow ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-11-2012
  • Re: Contacts for New Activity/Calendar

    [quote user=&quot;MikeB&quot;]it appears to be restricted from her view. Is there a way to fix this?[/quote] She probably doesn&#39;t have permission -&nbsp;click Customize &gt; Users and click edit beside her username. &nbsp;Click next several times to step 6 and you&#39;ll want to adjust the access to shared records - I believe she probably has ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-11-2012
  • Re: Bug in User Roles in Action

    [quote user=&quot;Rolf&quot;]but I have been having an issue with this, and am wondering if it&#39;s what you allude to[/quote] I don&#39;t think so, the bug I ran into (currently fixed and coming up in the next release) is just a display bug. &nbsp;So you were not able to see all the roles to select which ones have access. &nbsp;It looks like ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-11-2012
  • Re: Restrict By User Roles in Actions

    [quote user=&quot;Blake C&quot;]Can I see the Role(s) the logged in User is a member of from within an Action?[/quote] It would be nice but no - there is a roles field in the&nbsp;user table but to save you time, this field does not contain the role information. [quote user=&quot;Blake C&quot;]I have a hack in place that works, but it feels ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-11-2012
  • Re: Sales Order Line Item - Qty Invoiced

    [quote user=&quot;Blake C&quot;]When does the Qty Invoiced number change on a Sales Order line item?[/quote] You&#39;ll need to wait for the sync engine to catch&nbsp;up on this one. &nbsp;First your sales order needs to get posted, then your invoice needs to get created and posted to QB. &nbsp;After syncing everything should be updated for you - ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-11-2012
  • Re: Restrict By User Roles in Actions

    [quote user=&quot;Blake C&quot;]Does this already exist and I&#39;m just missing it?&nbsp;[/quote] To review the roles associated with events on a button, first click edit on the field/object you want to review then click next to step 2. &nbsp;Click the ...&nbsp;next to the event dropdown and, depending on the field/object, step 1 or 2 will allow ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-11-2012
  • Re: Email template From field

    [quote user=&quot;jpfiester&quot;]and I&#39;ve set up a default From field on it.[/quote] Where did you make this&nbsp;change? &nbsp;From Home &gt; Email Templates&nbsp;I clicked select on CRM_ActivityAssignerToUser and changed the from field to the email I want all activities to come from. &nbsp;Don&#39;t forget to click save here. &nbsp;All new ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-10-2012
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