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mlepitt-
By any chance in that child screen are the users entering multiple
records at once? If they are, are they clicking Save & New (Or similar
button)?
On initially loading the child screen the value will be entered
but if they click Save & New it would clear out the value in the drop down.
If that's the case you could ...
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Fred-
Take a look at this link HERE. It should explain how to get the Transaction Key.
-Michael
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Katie-
We regenerated your screen. This issue should now be resolved.
-Michael
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mlepitt-
When the record is saved is it being saved with a Customer name(If you bring up the record again or export it does the Customer name display)?
What fields are in this new table you created? Is the Customer field a drop down based on the Customer or Entity table?
-Michael
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Katie G-
Are you using a customized screen or an original Method Screen? If
you are using a customized screen does the same thing happen with the original
screen? If you are not using a customized screen or the same thing is happening
with the original screen can you enable MethodSupport (Customize > Users)
and email me your account name ...
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mvi-
This is possible.
The first thing you will need to do is add the Notes field as a linked field to the Contacts table, since the Customer List screen is based off the Contacts table and by default the Contacts table does not have the Notes field in it. (Take a look at THIS if you need help with linked fields)
Then you can customize the ...
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John-
To add a but more to my previous post:
[quote user="Method_Michael"]It doesn't really matter how you log off.[/quote]
By Logging off you also Kill the cookies that Method is using and expire the session on your side. So for security purposes logging off is better then just closing the browser.
[quote ...
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John-
It doesn't really matter how you log off.
Using Chrome you could right-click on the brower tab running Method and select Duplicate, which will open a second browser tab with Method and then you could drag that browser tab outside of the current browser window.
-Michael
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Fred-
Try the steps below
Go To Customize > Tabs
Click Edit tab links for the Customers tab
Look for Edit Customer and change the Opens Screen drop down to be the screen you created.
-Michael
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Fred-
Try logging out and logging back in. Sometimes when you initially replace a screen it still references the old screen if it's already been loaded.
-Michael