Method Community

Just so I understand, if the window is maximized on the screen only the More tab is shown?  And you have to reduce it to half size to get all of the tabs to show?  I use Chrome also and haven't experienced anything like that.  I'm wondering if something is cached in Chrome.  What happens when you open a new tab on the ...

Hi Ben, Could you check your password preferences and see how long Method can sit idle before asking for a login?  Perhaps this is set too low and is causing the import to fail halfway. - Adam

Ben, Strange.  I'll do some testing to see if I can re-create it.  I know when you search for tags it has to be an exact match.  Perhaps there was a space or something in the tag? - Adam

Hi Ben, You should be able to search using "Dev".  Can you confirm that the tag "Dev" is assigned to a contact?  You can export the contacts table and include the Taglist field to check.   - Adam

Hi Ben, No that won't be necessary. The slow down could have happened for any number of reasons including an issue with the browser or internet speed.  If this continues, you can try a different browser and see if that helps. - Adam

Hi Ben, Sorry for the issues you are running into.  Could you email me your account name, the file you are importing and the table and columns your using? As for logging you out, that is a setting that you can change.  Go to Customize > My Account and under User Password Preferences, you can change the idle time.  This ...

Andy, These have been fixed.  The sync should work now. - Adam

Hi Andy, I've let the team know of the accounts. I'll update you here when they're fixed. - Adam

Andy, One more thing...Can you tell us which version of Quickbooks you are using?  Also, could you email me your Method account?  Thanks. - Adam

Hi Andy, I'll check to see if something in the SDK changed and get back to you. Adam