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Hi Lance,
Thanks for posting. Some of these questions are similar to a thread which I responded to on Aug-3-2011. Part of that thread I have pasted below.
Since the bins are auto-created by the sync engine, I have confirmed you cannot customize this process. You can however follow my previous advice and export the InventoryControlBin and other ...
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Tracy,
I tried it out in QB, and was able to duplicate the problem. As suspected, QB is very confused by the address.
Check out this screenshot, as proof. This is what you have when you click Edit for the address in QuickBooks:
It doesn't know how to deal with the address at all, and start duplicated parts of the ...
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That would be a possible quick way of doing it. But here's my thoughts:
1. We can't guarantee the sync engine will be open - so users depending on the daily task will find it undependable.
2. There's an authentication problem - since we need to create a security token in order to open a screen. Right now there is no ...
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Hi Steve,
Can you verify that the Method Integration Engine is up and running on the ‘main computer’ as well as any other computers that may be using QB? Try forcing a full sync if one hasn’t been completed in a while.
Do you have any unresolved conflicts in this account? This can be checked in Method by going to the QuickBooks ...
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Jonathan,
Thanks for the update. The following response was sent via email.
The issue I was experiencing was connectivity. It would not connect to the Method servers for Sync. It appears to be solved at this time. I disabled the secondary NIC card on the server as some programs are confused by two NIC’s. I will follow up if this does not ...
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[quote user="hawk1878"]
Ok then 2 pieces of feedback: For the developer this makes sense,
but for the end user, they will need more customizable options for resetting
their method database account. It is my experience that many times when
multiple errors are encountered, being data damage (I’ll post for this at a
later time) ...
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[quote user="kvera"]Do you know if this could be an issue since I am on the trial period of Method?[/quote]
Definitely not. To follow up on Danny's post I think you need to preform a sync to see the data you're missing. On the Sales Rep screen, the Name field should show you a list of the all the people who you can ...
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@Charles - I'm sorry to hear this is a road block for you. We try and sync as much as we can with our sync engine and with the exception of a few areas. One of those you happen to come across. That being said, this is the first time we've had this request since starting Method so it isn't a common request. Hopefully we can bring this ...
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Hey Maureen,
I'm not experiencing that on my account and have not received any other reports.
Can you make sure Google Calendar is succesfully syncing by creating a test Activity and see it also reflects on Google Calendar?
-- Mortaza
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Hi Chad,
well, I have tried all of these things and still no luck.
When you say permission issues, can you help me with that? We havent changed any permissions in QB since we had the last computer.
Thanks
Bryan
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