Method Community

Hi Marcelo, You can do this by creating a recurring series of work orders.  When creating the Work Order, you click the recurring checkbox for recurring dates.  This will allow you to create a series of work orders.  You can setup the occurrences based on a number of different options, including weekly, monthly and variable ...

Hi Paulette, Was there any message with Method PUSH when you were syncing?  I've seen this once before, but this was on a server environment.  Can you tell me a bit about the computer Method is being installed on?  Have you checked firewall settings, network settings?  Perhaps there is something in the network or ...

Here's how you can go about dynamically adding pictures.   First you'll need to add a "Picture" field to the Activity table in Method. Make sure the field type is picture.  You can then create a custom Work Order screen that includes this field.  This will allow you to upload a picture and attach it directly into ...

I've never done this type of customization before so I would have to test it out.  Is the picture related to something?  Say for instance, you had 200 different work orders.  Would you like to add 200 different pictures?  Or would you just have 10 or so that you would use depending on the customer or technician? - Adam

Hi, You can add a picture to the report using the picture box field.  However, just so I understand correctly, do you want to dynamically add a different pic to each report when you print?   - Adam

Hi Marcelo, You can use the same estimate and just remove the activity number and click "Create / Go To Work Order".  You'll have to remember to remove the items that won't apply to that particular work order.  But this should achieve what you are looking for. - Adam

Steve, I ask because we've had two or three instances in the past month or so where the user had Windows 8.  Unforntunately, we haven't been able to pinpoint why this is occurring, or replicate it.  One user was able to get rid of the error by changing the drive letter (his was a similar error but said "no disk" and ...

Hi Steve, I've seen this before and this is definitely a Windows message. Certain Windows environments seem to trigger this with the sync engine.  Did you have any external or network drives attached when you installed the sync engine?  Which OS are you running?  Where did you save the setup.exe file? - Adam

Karen, Did you build this report template from one of our stock templates?  If you still have the stock version, you can always build it back from there, rather than try to fix what may be broken from the custom report.  Unfortunately, since the original version of the custom report was only on your account and you overwrote it, we ...

Hi Karen, I'm really sorry Karen.  There is no way to get the template back.  As a best practice, always use 'save as' and save it as a new version. - Adam