Method Community

Am I the only one having these problems? When I try to add a new contact from the Gmail gadget, sometimes it takes minutes (maybe 5 minutes).  About half the time I try to add new activities, the activity does not get added at all...although the gadget cycles back to the proper screen as if it had added the activity.  Any ...

Hi Audisho, Today, it is the same. I just did a quick test, and haven't received email after 1 hour.  One of my client even received an error from Method today: Email Send Failure Alert The following email failed to send. Method has tried to send this email via your specified mail server a total of 5 times, approximately 5 ...

Hi Alex, There is no tool to automate this. You’ll have to update the actions on each of your screens manually. I recommend that you update one set of screens with my suggestion and verify that this resolves the issue. If you notice that the issue no longer occurs after updating this set, then update them all with my suggestion. I hope this ...

Thanks. The difference to your instruction is that I use SRParent through out parent screen and popup. I'll try to check if I can change like your instruction since I have 10 this kinds of popup, and each of which has lots action, so it will need lots of action move to insert new actions. (or do you have better tool to insert ...

Hi Alex, You may be doing this already, but I am going to suggest a workflow for using shared results with a parent and popup screen: 1) On the parent screen, place the value that you want to access in the popup screen into a shared result. We’ll call this SRParent. 2) On the popup, retrieve the value from SRParent and store it in an ...

Hi alatimer, If you want to simply export all of your leads in Method, you can do this using the Import / Export tool. You can find this by navigating to Customize > Integration Tools > Go To Import / Export. Select the Export a table to a file option and select the Customer Lead table. You have the option to select which fields to export ...

I see what you mean, I neglected to mention that when I choose "To existing field" I get an error for that field unless there is a dropdown box as you can see to the far right of the first picture I posted. Sorry, the way I worded it before was not done well. The option does appear but unless the dropdown appears as well it doesn't ...

We are wanting to mail something to our leads in Method, and I can't for the life of me figure out how to export the accounts we have in there. I can find how to export their names, emails, etc, but nowhere that can export their name and address. Am I missing something? This is standard for a CRM, so hopefully there's a way. Thank you for ...

Hi scottaskinosie, The To Existing Field option shows up directly under the Do Not Import option. I think this is a simple misunderstanding of the import process, but since I can’t see exactly what you’re doing, I’m not sure what it is that you’re doing incorrectly. Give support a call and I’m sure they’ll be ...

Hi Alex, When you send an email from your Method account, it is first sent to the Method email queue. The Method email queue processes each email and sends it out via the specified email server on your account. If you have not specified an email server, then it is sent via Method’s email server. We had some issues with outgoing emails last ...