Method Community

Hi Rob, We don’t have any documentation for what is supported through VB and C# in Report Designer scripts. You can find a VB reference guide on Microsoft’s website. There may be a few limitations, but you will need to discover these through trial and error. Have you tried creating the script yet? What was the result? I know we ...

Hi Mattohm, I tried this and it’s working perfectly for me. I even changed the modified report to the default in Method and tested generating the PDF. This worked perfectly as well. After adding the Activity:WorkOrderInstructions field, you do need to save the template before it will be displayed in the preview section of Report ...

Hi Clayton, I’m happy to have a look at this. You can send me an email to a.sada@method.me and include the additional screen shots that you have and any further detail that you may not be comfortable with posting here. Do keep in mind that all replies will be posted here. You can also send me your company account name and the screen ...

Hi Craig, Knowing that the underlying issue won’t be resolved unless Intuit adds a feature for this, we may be able to find a workaround to your problem. While you can’t make customers inactive in Method for QBO, you could investigate the possibility of adding your own custom active/inactive field to filter out in Method. ...

Hi Craig, Unfortunately, this is not something that we can add unless Intuit decides to add it to their IPP/API. QuickBooks Online doesn’t ‘tell’ us when a customer has been merged. Without this knowledge, it isn’t possible for us to know that the records need to be relocated to another customer. So at this time there is ...

Hi Everyone, Craig opened a case with our support team, but I’ll post my answer here as well in case anyone is following this thread. While you can merge customers in QBO, the API, which we use for sync, does not support this and therefore, Method has no way of knowing that a merge has occurred. This is detailed in solution No. 202 of ...

Hello everyone, This issue should be resolved. Please see here for further details and additional troubleshooting tips. If you are still having issues, please give our support line a call at 1.888.925.6238 x2. Thanks again for your patience in dealing with this issue. I hope this helps. -Audisho

Hello everyone, If anyone is following this thread, Maureen called into support and I walked her through resetting her Google Open ID, however this did not resolved the issue. I tested this on my account as well and my Google calendar is not syncing either. A few other people here at Method HQ have confirmed this as well. At this time, it ...

Hi Maureen, I’m sorry to hear that you were running into this issue, but am glad to hear that it seems to be working now. We will look into this and try and determine why this happened. Keep an eye on it and post back here if the option becomes unchecked on its own again. We can create a case with you to investigate further if ...

Good morning Matt & Mahlon, A new release of Method New was just pushed out and it contains a fix for this issue. Hooray! :D Please test this out and post back if this is still an issue. -Audisho