Method Community

Hi Ty, I don't see an option to add a new contact from either the View Cusotmer or View Contact screen. There is a link to the New Contact screen from the Contact List, but shouldn't auto populate the customer info since the screen wouldn't know which customer info to autofill. Can you give me some more information on where you are ...

Hi, As Cases app is definitely in the pipline. Unfortunately I don't have an ETA. - Adam

Mahlon, There is a ticket in for this feature. When it gets added to Method:New I'll update this post again. - Adam

Hi Mahlon, I was able to reproduce this. It doesn't appear as though there's a refresh action after an activity edit. At least judging by what I found. I'll create a ticket for the team. - Adam

Mahlon, Sorry for the late reply. I believe this has been fixed since your post. Please let me know if this is still happening. - Adam

Hi Mahlon, There was a bit of a hiccup in Method new around that time last week. We will start tweeting about Method:New issues, similar to what we already do with Method:Classic. Sorry for the inconvenience that this caused. - Adam

Hi Mahlon, I was able to replicate this. I'll draw up a ticket for the team to look into.  - Adam

Hi Matt & Mahlon, I can see what you mean. It is listed alphabetically and I think that's the case in many of the designer screens. I'll bring it up with the team. - Adam

Hi Mahlon, Sorry for the late reply. There appears to be an issue with the desc field as you've found out. We're submitting a ticket with the team to get this fixed. Unfortunately, I haven't found a workaround at the moment. - Adam

Hi Mahlon & Matt, I haven't experienced this myself, and have been in numerous screens and closed them. Is this still happening? Are you able to reproduce it? - Adam