Method Community

Hi Kumara, Would you mind sending me the name of the screen you are looking at in your account? Ill take a look and see whats going on. You can reach us at success@method.me. Thanks! -Ben

Hello All, Are you both still experiencing issues with the sync? If So, please let email me at success@method.me And we'll jump on this ASAP. @celticmoose -  the Authorization code step should be skippable. If you do not see a skip button - you can find you authorization code in Method:New (I noticed your account is ...

Hi All, Ive just received confirmation from the team that the fix for this issue is now live, and you should now be up and running. If any of you run into any troubles, please feel free to respond to this post - or reach out directly to us at success@method.me and I'll take a look ASAP. Thank you all for your patience. I apologize ...

Hi Alex, I cant give you an exact IP thats calling your Web service, as this IP address resides in a larger block of addresses - and is subject to change to any other address in this block from time to time. I can certainly provide you with the full Block of our AWS IP Addresses we use,  But In my experience  server techs are ...

Hi Alex, A few users have reported similar issues today, and we are actively looking into a solution for this one. Rest assured its nothing you are doing on your end! We hope to have this fixed ASAP. Sorry for the inconvenience. Thanks Alex! -Ben

Hi there Evan, I understand you've already spoken to a member of our tech support team and had this one resolved - Just wanted to follow up and see how things are faring on your end. If you run into any other issues that require immediate attention, its better to jump on our In-App Chat and speak with somebody Live. While we do monitor the ...

Hi GroGreen, Thanks for the post - this is definitely an important issue for our avid method customizers to be aware of. This issue was brought to our attention a few weeks back, and we are actively working on a permanent fix. If you, or anyone else reading this post, ever run into this issue and aren't able to resolve it - please ...

Hi Maureen, Its difficult to say whats going on without seeing the report itself - would you be able to shoot us an email over at success@method.me with the name of the report, and Ill take a peek. Thanks Maureen! -Ben

Hi GroGreen, It seems the action which is failing is making reference to the Ship Address field being Blank when an expression is run on it. Still looking into this one at the moment, but I havent noticed that your Sync is currently down in your account. If you can try a quick reconnect for me by Following these Steps. There are a lot of ...

Hi MikeB, For Classic - The option you mentioned is likely the fastest and cleanest way to make this happen. You'll also need to add some actions on the Add/Edit screen of whatever records you have in your grid to populate information onto your "Month" dropdown field when the record is actually created to make things ...