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Hi Mahlon, If you haven't already, please give us a call so we can take a look at this with you and create a ticket as appropriate. - Justin

Hi Allison, Which action are you using to point to the screen? Are you using a Go To Tablink action, or perhaps an Open Screen In Popup action? Is there a tablink under your New Tab for the Document screen(s) you would like to use? Let me know. - Justin

So far so good!  Thank you for helping with this issue.

I can confirm that I receive the same error.   I think the question we have right now is whether or not the error is being thrown by our API or your internal services.   I am looking through our logs and cannot pinpoint any failures on our side, which leads me to believe it might be a problem with the communication between ...

Jonathan, Can you please confirm that you get the same error message using the demo I sent? and what about the certificate you're using for it? Thank you,

Hello, I created a new tab. I also have created several new buttons. I would like these buttons to open documents when I click on them but I don’t want it to be linked to the documents tab. I’m having a really hard time doing this. Could I please get some help? There will be six buttons and six documents. All are in Excel format ...

Hi Issam, This is not a certificate issued by Method Integration.  It appears that this SSL certificate belongs to ipower.  It sounds as though there is a problem access your application on your hosted server - I recommend speaking with ipower in order to resolve issues pertaining to this certificate. Let me know if ...

Sure. Here is a snapshot of the cert: And you can try any example on this demo page: http://valorleadership.com/Method/Test/Default.aspx. The same error message pops up.  But if we run the same application on localhost it works fine. Please let me know if you need more details. Kind Regards,

Hi mholden, Because of the way that Contacts/Customers sync with QuickBooks, we cannot switch the (Main) "Contact" designation from one Contact to another. You could create a screen or button to automate the info swapping, however. Hope this helps. - Justin

Hi Beth, Have your client give our support line a call at 1.888.925.6238 x.2 and we'll take a look with her. - Justin