Method Community

Hi Josh, Please accept our apologies for the delay in responding to your inquiry. I've spoken with the support representative assigned to your case and they mentioned they spoke with you a short time ago. - Justin

I copied the documents tab but now it takes me back to documents so I want to cut off the link between the two tabs.

Hi Mike, Please have your user call us at 1.888.925.6238 x.2 so we can take a look at this with them. - Justin

Hi Morry, I'm not sure what you're referring to, could you elaborate? - Justin

Hi Allison, Which screen are you trying to navigate to? What happens when you attempt to open it in a pop-up? - Justin

Jonathan, Where are you seeing "pending invoice"? I would assume that this means not syncing to QB, but I'm not sure where in Method you're referring to. Wait for Sync Approval would be unchecked by whomever you've given permission to and/or instructed to do so. To be printed in QuickBooks and To be emailed ...

Hi m.mehr / bergyver, This is currently an in-progress ticket and our development team is actively working on it. I do not have an update at the moment, however I will update this forum post as soon as I receive any new information. Please accept our apologies for the inconvenience this has caused. - Justin

I’ve tried both ways and am not having luck with either. I would like to do it as a popup screen though.

So after trying to attempt to reach support over the phone and waiting 24 hours for a call back, here I am posting this question. Our server crashed and "fried" itself over the weekend. Thankfully last week we did a full sync to Method of all of our data. My question is: Once we have a new Quickbooks company file up and running again, ...

this problem is very painful, glad i am not the only one having it so it can't be blamed on my customization. when will this be fixed???