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Haven't really been able to determine a pattern. I'll let you know as I find out more
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Hi Mahlon,
Do you have any idea as to when, approximately?
- Justin
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Hi Alex,
You should not be able to have a transaction with zero line items, it should create a sync conflict in Method. I've tested this and the changes do not sync over to QuickBooks, however a sync conflict is not generated. I'll open a ticket with development to address this, but in the meantime just keep in mind that this ...
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Probably 10 or 12 times yesterday. And again three or four times today.
Seems like it happens when a screen is trying to refresh
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Hi Innovative,
We do have a support case open for your issue and are working toward resolving it. A support representative will reach out to you shortly.
- Justin
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Hi Innovative,
We do have a support case open for your issue and are working toward resolving it. A support representative will reach out to you shortly.
- Justin
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WE have an open ticket on this issue for 3 months with no updates. Our method to google sync adds hundreds of duplicate activities on the calendars and then it quits working
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I am having the same issue, with no results were you able to get this resolved?
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Hi techconnect,
There are CreatedDate and CompletedDate fields within the Activity table, so you could build a screen or report to check these values and report on them as you'd like.
Hope this helps.
- Justin
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Hi Mahlon,
We are aware of this issue and are currently looking into it. Would you be able to email me a list of the times you've run into this? It may help us to narrow down the problem.
Thanks.
- Justin
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