Method Community

Hi Melanie, To do this, you'll have to edit the report the chart is based off of using our Report Designer. Once you've opened the Report Designer, you'll want to log in to your Company Account and open the report FieldService_Bar_WorkOrderAmountByAssignedTo. Once you've got the report open in the designer, click ...

I have been experiencing some issues since the launch of one sign in method new yesterday morning. I haven't completely been able to identify a pattern. There are times when I randomly get kicked out, and then it tries to log back in again and seems to just go around in circles. Using chrome browser, and yes I did clear cache, etc. I ...

Justin, It would be the Activity created -> completed time. Thanks, Mike

We have an online portal order form that is not functioning properly. We have grids for each category of items, with Quantity (ie. the amount the customer wants to order, entered by them), Item Price (Read-Only) and Total (Calculated by multiplying Quantity and Price and Read-only). The fields in each geid are linked to the ...

I am wondering if someone can assist me with adjusting the figures on my fireld services dashboard to show cents.  Right now it is rounding all figures.  I would like to have 2 decimal points showing after the decmal. Thank you, Melanie Thompson

Hi techconnect, Are you trying to get the Case: Opened > Closed time, or the Activity: Created > Completed time? - Justin

Hi John, Is it alright if I log in to your account and take a look? Just email me the name of the screen this is happening on. - Justin

Hi Marco, Unfortunately there's no way to modify that list in Method:Classic's Calendar object. - Justin

A quick question about activities.  Does Method keep a history of the date of status changes in Case Activities?  For example, if we had a phone call regarding a problem that was entered on 3/1/15 with a status of Not Started, updated on 3/2 with a status of In Progress and on 3/3 with a status of Completed, is there any way to ...

Justin, Yes, about that one. Marco.