Method Community

Hi Mahlon, Do you have any idea as to when, approximately? - Justin

Hi Alex, You should not be able to have a transaction with zero line items, it should create a sync conflict in Method. I've tested this and the changes do not sync over to QuickBooks, however a sync conflict is not generated. I'll open a ticket with development to address this, but in the meantime just keep in mind that this ...

Probably 10 or 12 times yesterday. And again three or four times today. Seems like it happens when a screen is trying to refresh

Hi Innovative, We do have a support case open for your issue and are working toward resolving it. A support representative will reach out to you shortly. - Justin

Hi Innovative, We do have a support case open for your issue and are working toward resolving it. A support representative will reach out to you shortly. - Justin

WE have an open ticket on this issue for 3 months with no updates. Our method to google sync adds hundreds of duplicate activities on the calendars and then it quits working

I am having the same issue, with no results were you able to get this resolved?

Hi techconnect, There are CreatedDate and CompletedDate fields within the Activity table, so you could build a screen or report to check these values and report on them as you'd like. Hope this helps. - Justin

Hi Mahlon, We are aware of this issue and are currently looking into it. Would you be able to email me a list of the times you've run into this? It may help us to narrow down the problem. Thanks. - Justin

Hi Melanie, To do this, you'll have to edit the report the chart is based off of using our Report Designer. Once you've opened the Report Designer, you'll want to log in to your Company Account and open the report FieldService_Bar_WorkOrderAmountByAssignedTo. Once you've got the report open in the designer, click ...