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[quote user="lindsay"]Any upades to this issue?[/quote]
Hi lindsay,
I moved this thread out of the API forums since this is more of a general Q&A question.
There is no update for this one yet, we're waiting on Intuit's next IPP release which should be out before the end of the year. We've got a ...
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[quote user="John M"]There are problems with the security certificate for this site. its not from a trusted authority.[/quote]
Hi John,
I'm looking into this issue now and will follow up as soon as I have a resolution from my team.
~C
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[quote user="WQA"]Ok, I thnk I have it fixed now[/quote]
Sounds good - this should resolve your other forum post as well. If you ever run into issues on duplicate names push a full sync and see what shows up in the Resolve Conflicts tab link.
~C
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[quote user="WQA"]The yellow error message appears at the top. I know this makes no sense here...baffled[/quote]
Actually this does make sense since this process will first try to save the customer record before adding a document to their name. It sounds like you have some duplicate customer names in Method which ...
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Please check your resolve conflicts - you may need to delete the duplicate customer in Method first. Merging the customer is not what you want to do in this case so please:
Check the QuickBooks > Resolve Conflicts tab in Method. Resolve anything here.
Delete the duplicate customer of the same name.
Recreate the invoice for ...
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Is this customer one of the ones you need to merge from your other post? If so I'd ask that you try the merge before trying this again.
~C
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The following indicates which accounting application(s) the release note(s) apply to.
QBD = QuickBooks Desktop
QBO = QuickBooks Online
New Customer
Fixed (#3788) - the “Terms” dropdown list now displays only active terms. (QBO)
New Lead
Fixed (#3788) - same as the fix we applied for the New Customer screen. ...
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[quote user="WQA"]Is there any way to merge the 2?[/quote]
Yes. If you're using QuickBooks Online please review our help article on this.
~C
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[quote user="WQA"]I am trying to attach documents to 2 differefnt customers and keep getting the error that the customer is already in quickbooks and I must change the name. All other customers working fine for this. [/quote]
Hi WQA
The error message sounds strange here, when you attach a document to a customer you're ...
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Glad to hear this is working for you!
[quote user="Rolf"]Is this the right forum for posting these types of issues?[/quote]
Yes definitely! Also I appreciate the detail in your posts as it helps me to recreate the issue.
~C