Method Community

Hi there, I would like to ask if there is an option to customize the the "Renew seleected work orders" action. I would like the date range to be 6 months period only and not 1 year.  I hope to hear from you. Jane

When a someone logs into the Contacts Portal, the screens are not updated live, rather it appears they are updated using some type of cron process every 5 to 10 miunutes. This certainly makes it hard to develop, as you don't see the changes you made right away. I though things weren't working initially because of the delay. Right ...

Hi Alex, Try regenerating the table, or logging out and back in. If that doesn't work, you can call our support line at 1.888.925.6238 x.2 and we'll take a look with you. You could also just leave it there if it doesn't bother you, it shouldn't cause any problems. - Justin

Hi ifyffe, I understand you've called in and left a voicemail. We've created a case for your inquiry and we will reach out via phone to take a look at this with you. - Justin

Hi Justin, Thanks. That really helps a lot. -- Alex

Hi Justin, Thanks. There is no delete button for this new created field (in my case, "test" field). -- Alex

I am able to successfully log in to the Mobile version from phone, tablet or PC - However when going to the work order screen - it fails to load the grid.... just spins and does not load Suggestions??

Hi Alex, The fields listed here as only FieldName_RecordID are already linked into the BillLineItem table by their other identifier. Do not delete any of the stock Method fields, you will almost certainly get errors. What kind of error message are you getting when attempting to delete your test field? - Justin

Hi, I have a question about LinkToPurchaseOrder field in BillLineItem Table. This field actually is RecordID to purchaseorderline table (according to the tooltip of that field.) However, if I want to add some linked field via this "LinkToPurchaseOrder", I can not see all fields, just some linked RecordID. However, if I add my own field ...

pdx971, I'll see if there's anything in the pipeline for this, and make a recommendation if there isn't, but I cannot guarantee anything. I'll post back here once I have some more information for you. - Justin