Method Community

Hi pdx971, I can't really help with this without doing a screen-sharing session, so just mention this issue when we reach out regarding your SmartVault issue. I've added it to the case notes for your case. - Justin

Hello, I have configured users to send email through our Office 365 SMTP email server. I added Method's IP addresses and the emails are being received. However, the emails are not being saved/recorded under the SENT folder within Office 365/Outlook. Has anyone figured out a way to get this to work, or is the BC: email the only option? This ...

Hi Matt, It's hard for me to tell without looking at your actions. Could you post a screenshot? - Justin

Hi Chris, I've opened a support case for this, one of us will reach out over the phone and take a look at this issue with you. - Justin

Hi InstaDRY, I don't quite understand what you're asking. What are you trying to get to work for the Employees screen, and what isn't sticking? Let me know. - Justin

Hi Cameron, Take a look at this forum post to see how to use Call Another Action Set. You won't be able to use this for what you're trying to do however, since you can only call an action set within the same screen. What you can do is copy the action list from another screen. You'll have to do some reconfiguration on each action ...

GOAL Enhance the CustomerPortal_Home -> DueTransactions grid to include the Invoice->PONumber and restrict viewing to only records related to the current logged in user.     Invoice (RefNumber) | PONumber | Amount | Due Date | IsPaid I then need to make one more screen (grid)...      Invoice (RefNumber) | ...

I am trying to setup SmartVault with Method CRM. I have established a SmartVault account and performed the Method integration setup. They are talking. When I try to add a document to an existing customer, following the exact steps found on the CRM help section, I recevie the following error: "The Document no longer exists in SmartVault. It ...

Hi wildliferemoval, I'm going to create a support case for this, one of us will reach out over the phone and take a look at this issue with you.  - Justin

StickerBrad, Yes you should still be able to convert a lead to a customer by updating the lead status to false. You need to use MethodAPIUpdateV2 to set IsLeadStatusOnly to false where the RecordID matches the lead you want to convert into a customer. Here’s some sample c# code that does this:         ...