Method Community

Matt, We don't officially recommend any email service providers.  If you're provider won't enable Open Relay for you, you can use SendGrid.  We use them here at Method.  They are strictly an SMTP relay provider, which will enable you to send emails as if they are coming directly from your email.  You can find ...

Hi Matt, I would contact your email provider and have them provide you with the smtp server you need.  You will also need them to enable Open Relay on the email server.  You can find more information on this on our Help Center: Why are emails from Method not being sent? Hope this helps! - Adam

Lucas, You can make a partial payment.  They will just need to select the invoice they wish to pay and the amount.  The balance will reflect the partial payment. - Adam

Andy, To add a bit to this.  This feature is not fully functional yet, so I'd advise to use at your own risk.  It may work as expectd, but I'd recommend doing extensive testing first, to ensure proper roles are viewing the proper views.   This was a feature that was expected to be implemented but was eventually ...

Lucas & April, Are the message and login issues still occurring?  I've logged in with both Firefox (18.0.1) and Chrome (Version 24.0.1312.56 m) today and have had no issues.  Can you let me know the exact error message or take a screen shot? Lucas - Can you let me know what screens and links were causing IE to ...

Hi Andy, On step 2 of the wizard for creating a filter view, you should be able to select the roles that can view the filter.  On my tests, the filter did not show in the dropdown. - Adam

Bart, I took a look and tried to replicate your setup on my account and still can't replicate the issue.   Since it's a custom table and screen, you'll have to speak to a consultant to try and debug this issue. If there is found to be an error or issue with Method you will not be charged.  If you would like to ...

Bart, I've done some testing but I can't seem to replicate this.  Could you turn on MethodSupport and then email me your account name and the screen that is doing this?  I'd like to test how you have it setup. - Adam

Are you setting these appointments up in Outlook?  Outlook will default to 12am - 12pm for all day events. If you are using the Outlook gadget, this may be why Method sends the email out at close to midnight.  You can change those defaults.  I set up an all day event from 9 - 5 and it was synced to Method as an activity ...

Maia, I don't believe you can change when a reminder email is sent.  The default is 15 minutes before the activity is due (according to the Due On date and time).  How are your appointments created?  What is the Due On time for these appointments?  You may be able to set this to an hour by setting the Due On time to ...