Method Community

Hi Matt, This has been (officially) resolved. Post back if you're still having issues. - Justin

Hello Beta Crew, In this week’s release we’ve made some small tweaks. Summary Updated HTML Editor and fixes related to filters view in dropdowns, grids and calendars. Details and bug fixes Addressed issue with screens not always refreshing when using Go To Screen (ticket #5228 — see Matt’s ...

Perfect, Thanks.

Hi Matt, If you check the box for Fixed Column Layout under the general settings for your grid in the screen designer, the column widths will display porportionally based on the values entered as they would have in Method:Classic. This will allow you to toggle between the two, so if you do end up deciding which ...

Hi Marcelo, When you're creating a new record, you would not want to have an active record ID on the screen. You would only want an active record ID if you're modifying a record that already exists. Hope this helps. - Justin

Hi rmkc512, I should also mention that our Gmail Gadget streamlines the process of creating a case. If you use Google Apps for your email, you can install our Gmail Gadget and it will allow you to create a case from the same page you're reading the email on. It also automatically uploads the email to the EmailBody field of the ...

If you set column widths for a grid using the % option and the values exceed 100, the columns after 100 get squished really small. So if a grid has 3 columns and I set them each to 50% the first 2 would show at just under 50% and the last one would be squished. In classic it would treat the percentages as a proportion... I'm not really sure ...

Hi Marcelo, Sorry for the late reply, I initially missed this. I created a table for makes called CarMake and a table for models called CarModel. I then added a required dropdown field Make to the CarModel table, which created the link between the two tables. Hope this helps. - Justin

Hi rmkc512, There is no way to have a case created froman incoming email. The ability to create cases is available through our stock Contacts Portal however, so you could encourage your customers to use this feature. Hope this helps. - Justin

Hi haydenareadb, There isn't a way to get each tag into its own cell, however you can use Microsoft Office's Replace command to replace text in a string (e.g. "tag3," in "tag1,tag2,tag3,tag4") within Excel. This MS Office support article explains how to accomplish this. Hope this helps. - Justin