Method Community

James- Thanks for the additional details. I will test this out. -Michael

Navitha- Have you tried closing and reopening both QB and the Method Sync Engine? Is this error message poping up in the Method Sync engine or is it in QuickBooks? Have you tried restarting your computer?   -Michael

Hi em2, This forum post may help you out http://www.methodintegration.com/cs/forums/p/2140/7822.aspx The name field does have to be completely unique since it is the name of the Lead(And will become the name of the customer once it gets converted). -Michael

James- We have been made aware of some of the 'wonky' things happening on the grids and our next publish should address these. -Michael

Suzanne, Are you entering the customer name in the grid header to search? Are you pressing enter or clicking on the filter icon? -Michael

jnoneiliv1, To update this thread, Save Grid Row was actually created for use with our old grids before we updated to the current style of grids. This action will eventually be updated to be Save Grid to save a grid as a whole. -Michael

SuzanneB- Can you enable MethodSupport(Customize > Users) and email me your Method account name? I am currently unable to duplicate this issue. Also if you can included the exact steps you are taking to produce this error. -Michael

Navitha, Just to be a bit more specific, can you generate the report in QB with the date range you are looking for(one year)? -Michael

Navitha, I was able to duplicate your issue but looking at the QuickBooks Open Invoices report it is giving me the same results. Are you able to generate this report in QB using the Open Invoices? -Michael

Hi Jeff, This is actually a different issue then the one discussed above, the issue above was specific to Field Services for Method for QuickBooks Desktop. The issue you are having seems to only be occuring for Method for QuickBooks online, I have been able to duplicate this issue and will create a ticket. -Michael