Method Community

Hello Matt and Mahlon,      Can you let me know what it says when the session expires?  It sounds like it is not dependent on any one action in Method.  I will move the forum post to Known issues and can create a ticket.  If you notice anything about the session expiring, let us know.  We need to narrow the ...

Hello Mahlon,    I was able to reproduce this.  You are not able to update the text of a button through the 'Update Control on Screen' action.  I will put in a ticket. Greg

Hello Mahlon,     The Additional Info tab fields from Method:Classic are not here in Method:New, as far as I can tell. It may be that I haven't seen them.  I know the goal is to have parity between Method:New and Method:Classic. The terms field and it's partners will be in Method:New at some point in time. Greg

It is a bit bumpy this morning...

Hello Method community,    i discovered an issue where contact information will disappear from the screen when going to the record from the App ribbon.  You would have a contact that has another contact under the same customer. Click Related in the app ribbon and click the other contact.  The screen will load with the contacts ...

Thank you, Greg... this is very helpful. Can you let me know what happens if a person who is already a client fills out the form?  Or if their name matches a current client in our system? Thank you! Meghan

Hi, Here is my Account Name: "hanusch"

Error on Public page This has been working (on/and off) since June.  It was working yesterday morning, but yesterday afternoon started displaying this error message: Was there an update that would have caused this?

I am getting an error message when trying to conditionally update the text on a button. To make sure my actions didn't have other problems, I created a text field and it updates the text field just fine.

Hello Meghan,      If there is an issue with the web form, the system will send you an email.  The email will have information on what went wrong and have info from the form.  There wouldn't be a situation where Method would be down and the information is lost.  The information is not stored somewhere ...