Method Community

That's actually not much of an update.  Would sombody with detailed knowledge please let us know what the problem is, and an ETA on when we might expect Method to be back online - or at least an ETA on a real update...

Well, I tried it again and it initually worked. I exported the Customer table and the changes were in it. But after a few minutes (synchronization, I guess), I exported the Customer table again and all Contact entries that I had imported had reverted to their original states. Also strangely, when I pressed the "Changes Only Sync" button ...

I am having the exact same problem, most often with international orders. Here's the current process: Item ordered on our website Pulled into QB via ECC/Webgility connector as SalesOrder Sync to Method Unable to sync back Even when fields are manually cleared in Method, when attempting to sync back to the desktop, the empty fields are ...

 I've tried syncing again and it now works. Victor, could this have anything to do with the fact that I was, at one point, trying to use the Outlook category color coding feature?

Hi - I wasn't sure which contact posted this so I wanted to update regardless to say that we resolved this issue via email :) thanks! -Wayne

Hi Maureen, This should actually be back up and running at the time of this post. Are you still having to manuall force sync your activities? Thanks Maureen. -Ben

Hi iLs, Do you happen to have 2 grids pointing to the same table?  If you are still stuck get in contact with me and I will look into this issue with you. -Michael

Hi Albanese, We were having some issues on our end with users not being able to connect their sync engine to our servers. As of right now, this should be resolved. Are you able to check to see if you are up and running again for me?   Sorry for the inconvenience!   -Ben

 Hi! For Issue #4, for further testing, at 10:50AM EST, I set it to sync at 11:00AM EST. It's 11:15AM EST and it still hasn't shown that the last full sync was performed today. Due to little data, my full syncs are only taking about 30 seconds to run. Thanks!

@Jeff Sorry I just realize that you are a QB Online user (as stated in your title). My response was for our QB Desktop user with our sync engine. I will let Chad continue with the issue with you