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Can you post screen shots of the new look?
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Many of my customers have multiple contacts, some are in different facilities, etc. I need to be able to send a quote to certain contacts for each customer. Right now when I send an estimate, it defaults to whomever is the main contact for that company.
How can I select which contact I want to send an estimate to?
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Any news if this is possible.
thanks
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Hi Nick,
You called our support line and we created a case for this. For anyone who may be looking at this post, it appears the API may not be correcting for daylight savings time. We are looking into this and I will update this thread once I have more information.
-Audisho
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I am glad that your issue is resolved and thanks for sharing the resolution.
-Inder
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I figured it out. To use a YesNo (binary) column in the Advanced SQL Override, you can use:
(CASE WHEN IsClosedBySelfService = 1 THEN 'true text, ' ELSE 'false text' END)
Issue resolved.... Thanks.
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Hello Robert.Cowart,
I understand that by adding the column is not serving your purpose. Can you please provide me more detail on what are you trying to achieve here, that will help me to guide you in the right direction.
-Inder
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Hello Ivana,
I am glad your issue is resolved.
Have a great day!
-Inder
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In the Advanced SQL Override of AssignedTo field of the grid in CaseList, I need to add a line that indicates a message if IsClosedBySelfService = 'Yes'. I tried adding + CASE WHEN viewCases.IsClosedBySelfService = 'Yes' THEN '<br /><b>Self Closed</b>' ELSE '' END but that causes ...
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