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  • Import results in massive failure - ghost U/M created - chewed up - errors aplenty

    We've been back & forth on this numerous times. Every time I try to update our item database using the IMPORT tool, the lack of speed is worsened by the fact that Method somehow creates a duplicate/ghost UnitOfMeasureSet entry, haphazardly, and for no apparent reason, for random products (in this case, so far about 763 of them -- last ...
    Posted to Method:Classic General Q&A (Forum) by furrywombat on 06-28-2014
  • Re: Enhanced Inventory Receiving

    Hi. Basically: 1) Method does not deduct from QuickBooks inventory.  The Method sync engine sends Invoices, Bills, Item Receipts, etc., to QuickBooks using the QuickBooks SDK. The QuickBooks SDK runs within the QuickBooks environment and in turn looks at the QuickBooks file and performs business logic that should simulate exactly how your ...
    Posted to Method:API Q&A (Forum) by Method_Chris on 05-30-2014
  • Re: Synchronization Error - URGENT

    The issue was caused by a mass deletion call via the API. More than 30,000 items, intention to delete all INACTIVE items in order to clean up the QB database. Problem has been solved by connecting to the QB database via QODBC read/write driver and performing a mass SQL DELETE query via linked table in MS Access on the Quickbooks side, which ...
    Posted to Method:Classic General Q&A (Forum) by furrywombat on 05-18-2014
  • Re: Speeding up synchronization for accurate inventory data when processing complex API functions

    Furrywombat, The key here is your statment, "we still need to wait as long as 60-90 seconds for QB to finish processing the data before we are able to calculate outbound orders"  This indicates to me that this is a QB issue, not a Method one, which is more often than not the case/.  The problem is that QB is a really ...
    Posted to Method:API Q&A (Forum) by v.cameron on 05-01-2014
  • Re: Inventory Group Item not populating

    I have a situation where group items are needed. I've been able to get them to show on the screen, calculate, print etc., The problem I'm having is when I need to update the description of the group item itself. Items within the group are not a problem. When I update the description of a group item on the estimate screen in Method ...
    Posted to Method:Classic General Q&A (Forum) by mahlonf on 04-18-2014
  • Parent accounts and adding subaccounts errors/conflicts

    When a new customer (parent) is created, if there is a date in the JobStartDate field I get a conflict saying that this is already a job, and any subaccounts created in Method are not synced in QB. They will only sync if I delete this date value. I follow this logic and it makes sense, as the presence of a value in the JobStartDate field makes QB ...
    Posted to Method:Classic General Q&A (Forum) by MikeB on 03-28-2014
  • Re: CreditCardNumber field - how is this used?

    Hey Greg, Okay--just so I'm clear on this... when a credit card number is entered in Method, it essentially syncs back to QB and is removed from the Method database? I entered one yesterday and it was available, all digits, as much as 15 minutes after entering but I think my sync manager may have been on pause. Just wanted to ...
    Posted to Method:Classic General Q&A (Forum) by furrywombat on 11-21-2013
  • Re: Purchase Order Template selection

    Hi there, I am going through twhat seems to be a similar problem with the Putchase Order screen. I get a conflict on the Resolve Conflicts Screen, with error: "The Custom Style associated with this txn not compatible with this txn." Is it possible that the same would happen with the Purchase Order? Or is the sync engine ...
    Posted to Method:Classic General Q&A (Forum) by acldemac on 11-21-2013
  • Not a legal OleAut date

    I recently installed the Outlook 2.0 plugin (version 2.1.41) to use with Outlook 2010 (32-bit). It worked the first day and then began throwing an error. When I create a new meeting in Outlook, the plugin gives the "Not a legal OleAut date" error. The sync settings are from 1 day in the past to 7 days in the future. Are there settings I ...
    Posted to Method:Classic Outlook Plug-In 2.0 (Forum) by MikeH on 11-06-2013
  • Re: Mobile portal not working

    Ok MethodSupport active. one other issue I'd like to be checked out is why I can't see appointments set in google on the calendar in method - Method sends appts to google ok but I don't seem to be able to see them in Method - I know from the summary in the sync page that the entry is being added but I can't see it coming up on ...
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