Method Community

Hello Ivana,    I had a recent post asking the same question.  Take a look at this post and let me know if this helps. In summary, A work order/activity is actually set by the Entity and not the Contact.  Hence, ContactPhoneNumber won't have any information to display and appears blank.  You need to add the entities ...

Hello Ivana,     Unfortunately, there isn't a way to track emails once they have left Method. If you set up the default email prefences, the emails will go through your SMTP server.  You will get undelivered and error email messages if there was a problem with an email to an account.  Also, you may be able to track ...

Hello Tim,    Let me establish first what table the Other1 field is on.  From your posts, it looks to be on the EstimateLine table.  This means it won't be available for the InvoiceLine table.  For the invoices, you would have to add the custom field to QuickBooks and sync it over or create the field in Method. ...

I am having two regular, fairly high impact issues with Method to QuickBooks sync.    The first issue is when bills are entered in Method, they dont always carry over to QB.  Often I will enter a bill in Method, then go to QB and see that the Purchase Order is still Open without a bill assigned.  I have recently begun ...

Hello, I have a "route list" report set up in the Report Designer; the tables used are: Activity; ActivityJobItems; Company. I believe we buildt/redefined this report based off an template that was already available in the Report Designer tool. We need to add "Customer Phone" (Contact Phone) in to this report, so I ...

Hello, I have been utilizing the List Builder under Campaigns for mass email distributrions. Everything is working fine, but I am curiuos if there is a way to track the emails that were sent from Method via the List Builder? Capturing a history of all emails sent from Method is valuable, I just don't know if it is possible, and if so, where ...

My mistake, the check boxes in the tables/fields < EstimateLine section are to make items required or unique. I'm just looking to make "other 1" and additional fields visible for each line item in the estimate and invoice screens. 

Hey Greg,  So I was pretty stoked when I learned about the screen editor, but unfortunately this doesn't fix my main problem. Pretty neat tool though. I need to add the "other 1" field, along with some others, to the estimate and invoice "line items" as columns. The information in these fields is specifc to each ...

Hello: I setup a trial account and have it linked to quickbook desktop and all is working well.  I setup a user for the API, checking the box to allow API access.  Using the following link as a test: https://www.methodintegration.com/MethodAPI/service.asmx?op=MethodAPITableListV2 However, when executing the test, I receive an ...

Hello Ernestine,      I had made a response to your other post on the same subject here.  The activity is connected to the Lead through the Entity and Contacts fields.  If you have any more questions, let me know. Greg