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  • cant send email in July version

    Greetings, I cant send invoices and estimates when you press the save/email button on stock and custom screens.  Works with the octover  I am getting email send failure alert email sent to me.  Using gmail.  John 
    Posted to Method:Classic General Q&A (Forum) by John M on 09-03-2014
  • Re: Report's NOW() and TODAY() functions are 1 hour behind!!!

    Hello Rob,    I was able to get this to be reproducable.  When the report is generated, it thinks it is five hours behind when really it is only four hours behind because of daylight savings.  In November when we turn the clocks back, the time will be correct.  I'm not sure where it is not including daylight savings ...
    Posted to Method:Classic General Q&A (Forum) by Method_Greg on 09-03-2014
  • Re: Email test failed

    Hello industrialrobotix,      This is something you can contact Method support to help you out. The number is 1-888-925-6238 x2. It's hard to diagnose over the forums because it usually involves trying different combonations until it works.  My guess by looking at your credentials is that either the server name ...
    Posted to Method:Classic General Q&A (Forum) by Method_Greg on 09-03-2014
  • Re: Method speed, and an email question

    Hello industrialrobotix,      Speed is not a common issue with a trial.  The trial and regular accounts run on the same servers.  There isn't any difference between both types except on the billing end.  We have been working on getting Method quicker to load and you should see some speed gains soon.  ...
    Posted to Method:Classic General Q&A (Forum) by Method_Greg on 09-03-2014
  • Email test failed

    I did a quick search and noticed some other email issues.  I am getting an issue when setting up my default SMTP: server2400.bigcommerce.com - username, password, and SSL using port 465 - same settings in Outlook   I get this message: The test email failed to send. Your settings have not been saved. Please edit the settings ...
  • Method speed, and an email question

    Working with Method from Salesforce.  I really like some of the features it offers, and am getting used to it pretty quickly.  I have successfully started modifing the estimate template and screens to fit my quote needs. One big issue I have noticed - It is substantially slower than Salesforce.  This holds true over a very fast ...
  • Re: Images not sent with Email

    Hello Adrian,    Thanks John for the post. You are referring to adding images to a report in the report designer.  To add a picture, you need to add Picture Box control to the report and modify it to make an image appear.  Dragging the image onto the report designer only makes the picture appear in the designer and not the ...
    Posted to Method:Classic General Q&A (Forum) by Method_Greg on 09-02-2014
  • Re: Outlook Add-In Error: Failed to Install Cetificate

    Hello Ben,   It does look like it is a permissions issue.  The domain user doesn't have enough access to the Outlook plugin or Outlook add-ins.  I'm not familiar with Domain User accounts, but I assume it is a setting that needs to be checked to allow them or the domain administrator to access the Outlook plugin. Greg
  • Re: Filter Items on PO Screen by shipping address

    Hello Bart,      The underscore ("_") would be very hard to use in sorting inventory and non-inventory items.  It would be more beneficial if you create a field that records if the item is inventory or non-inventory.  You can add it to the table and do an import update to populate the field.  You can ...
    Posted to Method:Classic General Q&A (Forum) by Method_Greg on 09-02-2014
  • Re: Pivot Grid Report

    Hello d.vanbaale,    To answer your questions: 1) The preview mode in Report Designer does not allow the previewing of more than 100 records at one time.  It gives you a chance to check formatting and spacing issues while adding efficiency to the designer. 2) I would like to ask a couple of questions.  When you refer to a ...
    Posted to Method:Classic General Q&A (Forum) by Method_Greg on 09-02-2014
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