Method Community

The following post came in via email: Hi, I want to use the Outlook plug in but don’t have a volume license therefore no Microsoft Office Customization Installer. Is there a workaround?

If yes, where do I learn more about it?? 

I currently use QBooks Online to email my invoices. After creating the invoices and saving them, I filter the transactions by date and email them in batches. I realize that once I change the QBooks contact list through uploading to method, my ability to email invoices through QBooks will be impared - as I will only have one single email address ...

Audisho, thank you and it appears it's working.   That said partnering with the hosts should mean the setup is smooth as I assumed all of these processes were worked out and the partner host appears to be unaware of the requirement.  I did provide our rep the correct, direct number yesterday and again today but it looks like ...

Hi Scott, I tried calling you but it went to voicemail so I left you a message. In order for Right Networks to sync properly with Method, we need to turn on roaming for your account, which I did for you when I left you the voicemail. The reason for this is that every time you login to RN, Method identifies this as a different computer. For ...

As partners...you really should work this out with the two that are on the list because this hasn't been smooth with the partner host not aware of the added step on your end with setting up roaming.  I'm not really able to find any documentation on it although I do recall seeing it at one point so I had nothing to show ...

Hello Josh,    I'm not sure what happened.  Give Method support a call (1-888-925-6238 x2) and they can take a look.  You can also email support@method.me.  It's a problem I can't diagnose over the forums.   Greg

Greg, another clarification to my clarification: I don't have a list of varialbles in front of me, but I did use RecordID, not RecordNumber. I meant RecordID all along.

Hi Greg, Sorry, I wasn't clear enough late last night, here are some clarifications: - We call our customers "Clients", as QBO allows you to set what you call customers for your particular business (e.g. Customer, Client, Patient, etc) - So if you look for Customer Balance Detail, you should see the same report. QBO lists ...

Hello Josh,      In cases like these that are called into support, I would have to take a look at the Audit Trail both in Method and QuickBooks.  They would say what happened to the invoices.  Its unusual to have less customers when import updates. The common mistake is to add records instead of updating them.  ...