Method Community

Hello Justin, If I export all of our contacts, it includes those that are Lead Status only, as well as a bunch of dummy contacts we created in testing various other features of Method.  Plus, by exporting a grid I'm hoping to be able to apply some View Filters to make sure I'm only exporting the contacts I want. Is the ...

Hi JoanN, Which Calendar are you referring to? Do you mean that Activities created in Method are not showing up in your Google calendar? Outlook calendar? A calendar on a custom screen? Let me know and we'll see what we can do. - Justin 

Hi NathanInTexas, Did you just want to export the entire Contacts table? You can do this from the Import/Export menu under Customize > Integration Tools. Is there a particular reason you need it done through a custom screen? Let me know if this helps and if not we'll see if we can figure something out. - Justin 

Hi Wentsi, Since the Customer Type table is actually a QuickBooks table, it turns out there's an easier way to do this from within QB. You can find how at this link: http://support.quickbooks.intuit.com/support/pages/inproducthelp/core/qb2k12/contentpackage/core/center_customer/pop_ctype.html?family=pro If you don't have ...

Why do invoices in Quickbooks disappear from the Invoices and Transaction tables?  I need a source to view Paid Invoices in Method.  I can see the unpaid invoices then when we post a payment to QB for an invoice, the invoice disappears from the Method invoice table and transaction table.  What's going on here? ...

Justin, it lasted about 10 - 15 min.  Then it finally opened the page and it worked.  It continues to run more slowly than it did in the past years but it's usable.   This sort of thing is happening more and more often. It was once in a while, then once every few weeks, then once a week, and now it may happen 2 - 3 times a ...

Hi Wavetec, We're currently in the process of working to improve monitoring and infrastructure, which should help to alleviate any regularly experienced speed issues that you may be having. As for the issue you experienced at 14:20 PST yesterday, were you able to eventually log in? How long did you experience the service outage ...

Thanks Justin!

I don't know why, but new activities are not showing up on the calendar. And any activity that I edit gets deleted as well. However, they're all showing up in the Activities list. Just not on the calendar. Can anyone explain what happened?

Justin, I tried that with a few people and it didn't seem to make much difference and everything started working fine again.  Now, at 14:20 PST, no one can connect to the Method Sign in page.  I've tried from 3 different browsers and no luck just spinning.  Something is going on with your servers or something is going on ...