Method Community

It it possible to apply payment terms to jobs that may or may not be different from the parent, or are payment terms meant to be the same for all jobs and the parent? Will this cause an error? I ask because in QuickBooks, the Payment terms field is only visible when you drill into the parent account, and not when you drill into jobs. Thanks

Hi John, By any chance are you using Google Chrome when you get this timeout while importing?  This is a known bug for Method in Chrome, sometimes, when you do an import, the progress bar won't budge, however if you wait long enough, the records do get imported, this sounds like what you are describing. Our development team is working ...

Hi Bryan, The server was down briefly yesterday, but came back within a half hour.  Everything should be cleared up now. - Adam

I have over 300 conflicts with the following problem.. The record has been modified on both the Server and the Desktop. Please decide which record you would like to keep. Any clues why we are getting this error and what we can do to fix them? They are more than likely changes in method but I dont see a way to push the method record. thanks ...

Greetings When doing a import it hangs up. It says its fixing errors then it stops.  The counter never works The data does get into the table.  John M

Greetings, I added a drop down to a grid and it will not show up. When i go to oct then it shows up John M

I have a problem with invoices, and I need some help. When I have a discount job item on the invoice, Method calculates the sales tax based on the original total, instead of the total after discount. I print my invoices, before I synchronize with QB, some when I send them to the customer, the total is not correct. When I post the invoices to ...

Greetings The oct version works but full and change sync do not work John M

Hello Shawn,    I am having trouble selecting more fields from the CustomerEquipment table for the ActivityJobItem table.  There seems to be a restriction on it.   This may be what you are experiencing. - Greg

Hi, Our estimates are not being sent to our customers again. Can you please check your server to see if they are hung again? This happened to us about 3 or 4 weeks ago. Thanks Bryan