Method Community

Hello,     Give the Method Support line a call at 1-888-925-6238 x2.  We can lhelp diagnose the problem.  I can also point you to our Help Center article on setting up an email provider.  I am aware of no changes to the email setting that would cause issues with Gmail. - Greg

It works, but...in the end it's a bit confusing. Just to reiterate, the grid is based on the Contacts table and is filtered so that it hshows only "parent" names (ie. ParentFullName is empty). Anyway, to update the "dormant" status of the Parent records in the Customer table, the only thing that ...

I need to create a weekly report, which will display  number of invoices that have been issued to customers, who have been contacted by a Method user in the last 30 days. Since I'm new to the Method community, I'm not sure how to even start it. All advises and help are appreciated.

has anything changed i now cannot set up my gmail mail server thru method they are all failing

Hi Ben, Do you have a rough idea of when the Authentication Tokens feature will be implemented?

Hi Mike, I found two ways around this. One way is to use "value from row" EntityRecordID.  The other is to use the Assign Value to Action Result at the top of the loop and assign it the FullName field from the row. I'm not sure why the action result works instead of just using the FullName but it does. Its likely something to ...

Hi Chase, The very first thing I see is that you are trying to find the record in the Estimate table by EstimateStatus.  Generally, you'd want to find the record by RecordID, as this is most likely the only unique field in the Estimate table.  You would need an action result to capture the correct recordID for the estimate. ...

Lance, I can't create a test screen for you. If believe there is a bug, you can book a consulting session and have them review the work you've done. If they find an issue with the Method action, you will be refunded the consulting charges. - Adam

Hi David, As you have probably already noticed, Method currently handles Credit Card data in a slightly different manner than other fields from QuickBooks.  Currently, if you store a Credit Card in Method under Customer->Edit Customer->Payment and Info, the credit card information will get synced over to QuickBooks, once it is in ...

Hi Stuart, Glad it resolved itself. Strange that it happened in the first place.  If it comes up again, please let us know. - Adam