Method Community

 I fixed the print preview issue.  I had to check “Design Reports” for the Quality Reports Tab. I'm still not sure why as an Admin I could still pull up the data in the report but as a regular user I couldn't. What I was refering to as "regular(restricted)" user was just someone who was NOT an Admin. Was ...

 Sorry, the last time I had Val doing some customization with us I thought we set that up.  No matter.  here's the scenario.  I have a "Call Reports" screen.  That screen has a CR#(Text Field).  It also has an RMA#(Text Field), that we go back and  manually enter,  if a CR becomes ...

 I have 2 custom screens.  1 is a call report and 2 is an RMA.  There is  a field for Call report# and Rma# on both screens.  For some reason, when I create an RMA it saves a blank call report with what looks like a Record ID # in the Call Report# area and the refering RMA # in it's place on the screen.  ...

Hello,     I'm getting ready to go live with our Customer Support Pages/Reports that I created with Method tomorrow.  Everything is working fine, but if I log in as someone else (NOT ME, I'M AN ADMIN) the print preview buttons only pull up the print screen but don't fill any data into them.  Is there ...

  Thank you for the response. The Delete button I will try today.  As for #2, yes I’m using a drop down and calling it from the previous screen.  For example I create Call Report 001 and then it becomes and RMA.  I then go to the RMA screen and when I pull the drop down for Call Report Numbers I select Call Report ...

I have a few questions. 1. How do i add an "are you sure?" option with a Yes/No to the the DELETE button?  I'd like to warn people that they are about to delete a report and make sure they are sure. 2. I want to use UNIQUE #s for 2 screens "call reports" and "RMAs".  The problem is the Call ...

 I have finished the report and all works well except for one area.  I created all the fields, added them to the screen, and pulled the data onto the report.  Here's the problem.  I created a parts list similar to the line items on the simple invoice, but it will only pull in the first line of data from the ...

 I have created the first part of RMA screen and it works perfect. thank you.  The second part I need to be able to list out multiple parts to be in one RMA.  The list needs to include lot #, Part Descrip, and qty.  I need to be able to fill out the first part with all the customer info and RMA # and stuff and then in the ...

 How do we get the Field Service Edition once it is ready?  Will you notify us when it's available?

 If I create a custom field, "RMA #", how do I use a grid to filter and search by that number?  Kind of like Activity has a grid that you can sort thru Activity or customer name or date or something.