Method Community

I don't need to setup a time to talk to someone . . . I don't need consulting, I need support.  So please fix it and let me know what it will cost ahead of time if it's more than 30 minutes.

And it CAN'T be something with my customization because it worked fine until yesterday.

How convenient for Method . . . break the system and then charge us to have you fix it.  Anyway, how do I get paid support and how much does it cost?

This is especially frustrating because it was working fine and without any changes on our end, suddenly it hangs. 

Very frustrating! I just spent an hour recreating that screen with one simple customization . . . and now it's still "hanging" (i.e. won't load).  What do I do now? 

You mean test the original search screen?  I already did that.   But how do I recreate the link to the original search screen?  

It's a customized search screen . . . but the only thing customized is the addition of the Customer Type field and it's been working fine for a few weeks and then just stopped working yesterday for no reason as we made no changes to Method.  It's frustrating to take time to customize something only to have it easily break with ...

When I click on the "Search" button, the contents never fully load and it won't let me filter.  It just looks like it's constantly trying to load the data, but never finishes.   

We have assigned customer a tax code that is non-taxable, but when we go to create a sales order for those customers, Method is still charging them tax.    

Obviously, the sooner this can be resolved the better as our reps cannot enter orders!