Method Community

Hey everyone, just wanted to update you on this topic. We recently switch ISP's and decided to tackle this issue again becasue we really wanted to use our exchange server to send out emails. After many trials, we figured it out. In the exchange console, you have to create a receive connector (which we called Method) and designate which IP ...

Hello, I am trying to add new items within Method and am experiencing a problem: 1. I click New Non Inventory Part 2. I fill out the fields and then click save & close. An message pops up that says "The item could not be sent to quickbooks. You must select an expense account for an item that is selected to have both sales and purchase ...

You are correct. It worked on the item with the # character in it too. So, what would be causing this? Am I doing something to cause this issue? Thanks for the quick help! Bryan

Hi Michael, Looks like I found more. These two items have the # sign in the description, so it looks like it doesn't like that character either. Is there a list of characters or rules for QB descriptions you can give me so I can watch out for these? Or will you just correct it on your end each time? Bryan

FYI, I changed the single quotes to double quotes on that selectaflo item and that did the trick.

Well, I just found another one. This one doesn't have the single quote issue you pointed out. This one is called cartridge 105. No quotes at all in this one.   Any ideas? It's getting kind of hard to create quotes. Bryan

 Yes Michael it does. In fact, I played around with it last night and it only happens with certain items. If you get a chance, try a test estimate and choose an item called selectaflo, then click update in the job item grid and see what happens. Thanks Bryan

Hello,  I have been getting this message today on various items I enter in my quote screen when I click update. There is not a blank or invalid value. Any ideas? Bryan

 Perfect! Thats all we need it to do.   Thank you

 OK, that makes sense. So, one thing I noticed though. When I complete a series of occurences and then send them over to QB on an invoice, the job items from the series are showing up in QB for each of those occurences.   How can that be possible if you said it does not copy the job item for each occurence? Bryan