Method Community

Hi Ben, Thanks for looking into this, I have done as much, but I've only been working with method for about a year, so entirely possible that I'm just overlooking it.

Hi guys, We have multiple dispatch, and we have run into a couple issues where more than one person is working on a ticket at time, and they end up overwriting each other.  Is there a way to make it so that the ticket is considered "checked out" so that doesn't happen?  As a side, we use ticket, but it could actually be ...

We are having the same problem here.  As well as an error when we try to sync with intuit.  I also called support and left a message for them.

Hi Chad, thanks for bearing with me. Ok, I did almost what you suggested. I went into QBO, and undeleted the "old" items - renaming them slightly. What I found was that it looks  ...

It would seem like that wouldn't it :)  The problem is this. The items are NOT deleted.  When we use the dropdown from within the work order to select them - it displays as&nb ...

Errors: Could not add/edit the Invoice 'RecordID 843'. The response from QuickBooks Online was: -11218 - One of the list elements assigned to this transaction has been deleted. Before you can modify this transaction, you must restore DWS MAINT-ACG-REG (deleted). And another one: Could not add/edit the Invoice 'RecordID ...

So I have been waiting to get a screen shot, and haven't gotten one. I haven't forgotten you :)  I just haven't had anyone tell me it has happened recently.

Hi team! We have a series of recurring issues regarding specific line items.  I even created "similar but new" line items so that we wouldn't get the conflict, but it is still happening: When using item # DTC CC-FLAT-FEE-CONTRACT or DTC CC-MATERIALS we have to open up the invoice - and re-enter the information using the same ...

I think just telling you about it fixed it. "This is the April version " It is now working!

I have a new site being set up - and although I have not customized the work order list screen, or any other screen as of yet, it looks like the Work Order List screen was updated 21 hours ago - and now I am getting errors. SchedInv_WorkOrderList Method Scheduling & Invoicing for QB Online 21 hours ago The first error ...