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  • Re: email templates - portal link

    Hey DavidD, You can do something like this by writing up the code in HTML, you can edit the template code by clicking the HTML button on the toolbar. Perform a quick search online for assistance on getting this done. I found an example that may help but it isn&#39;t exactly what you&#39;re looking for. Remember to use your actual portal URL in ...
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 06-27-2013
  • Re: Automatic emails when updates are made

    Glad to have helped!&nbsp; - Ashur
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 06-26-2013
  • Re: Automatic emails when updates are made

    Just to elaborate, there is a Email confirmation when saving? option on the Add/Edit Contacts screen. If this is enabled and you click Save &amp; Email after making changes, both yourself and the contact will receive a notification (assuming there&#39;s a valid email address assosciated with the Method&nbsp;contact). - Ashur
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 06-26-2013
  • Re: Automatic emails when updates are made

    Hey DavidD, The email is only sent to the contact who updated the profile as well as the Portal administrator (you). By default emails are not sent out when Contact information is updated within the CRM, this only happens in the portal. Hope this helps! - Ashur
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 06-26-2013
  • Re: Contact Portal

    Hey DavidD, Your contacts just need to have unique email addresses in Method, they&#39;re not required to be in QuickBooks since Method supports multiple contacts per customer. They can manually register by accessing your portal. Hope this helps! - Ashur
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 06-26-2013
  • Re: Show User Sign In Date

    Alternatively, if you do not wish to perform any customization or if it&#39;s not something you want to check frequently then you can just export the UserSignInLog table. Check out our Import/Export Help Center article which includes an awesome video tutorial. - Ashur
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 06-26-2013
  • Re: Show User Sign In Date

    Hi Matt123, You can easily accomplish this by creating a new screen based off the UserSignInLog table. Add a Grid object to the screen then edit the grid to include the fields you want to see, e.g. UserName, SignInDate, SignInIPAddress, etc. Save &amp; Close the screen then you can view it by hovering over the name of the screen and clicking the ...
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 06-26-2013
  • Re: MAC users having Portal Trouble

    Hey Suzanne, We use&nbsp;Mac OS X as well and have been unable to reproduce this behaviour. Go to Customize &gt; Portals &gt; click Edit... next to the approrpiate portal and ensure that the Portal Name field is not blank. If it isn&#39;t then advise those customers to clear their browser history and try again. Are you able to replicate this on ...
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 06-25-2013
  • Re: Report Designer

    Hey andy, I&#39;m still looking into hiding the months that have 0 cases created in them but I can give you some info on how to show only the last 6 months. You&#39;ll need to add some actions to your screen which is generating the report and then use that data as the filter in the Generate Report action. In a nutshell I assigned the current ...
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 06-20-2013
  • Re: Serial/Lot Numbers From QuickBooks Advanced Inventory

    Hey d.vanbaale, You&#39;ll be able to take advantage of Advanced Inventory using our new Sync Engine, however, it&#39;s still in testing and is yet to be officially released. Once it&#39;s available you can download/install it then utilize those fields. Keep your eyes open for updates&nbsp;on our Blog and Release Notes pages. - Ashur
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 06-17-2013
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