Method Community

Hi Mahlon, Do you have any idea as to when, approximately? - Justin

Hi Alex, You should not be able to have a transaction with zero line items, it should create a sync conflict in Method. I've tested this and the changes do not sync over to QuickBooks, however a sync conflict is not generated. I'll open a ticket with development to address this, but in the meantime just keep in mind that this ...

Hi Innovative, We do have a support case open for your issue and are working toward resolving it. A support representative will reach out to you shortly. - Justin

Hi Innovative, We do have a support case open for your issue and are working toward resolving it. A support representative will reach out to you shortly. - Justin

Hi techconnect, There are CreatedDate and CompletedDate fields within the Activity table, so you could build a screen or report to check these values and report on them as you'd like. Hope this helps. - Justin

Hi Mahlon, We are aware of this issue and are currently looking into it. Would you be able to email me a list of the times you've run into this? It may help us to narrow down the problem. Thanks. - Justin

Hi Melanie, To do this, you'll have to edit the report the chart is based off of using our Report Designer. Once you've opened the Report Designer, you'll want to log in to your Company Account and open the report FieldService_Bar_WorkOrderAmountByAssignedTo. Once you've got the report open in the designer, click ...

Hi techconnect, Are you trying to get the Case: Opened > Closed time, or the Activity: Created > Completed time? - Justin

Hi John, Is it alright if I log in to your account and take a look? Just email me the name of the screen this is happening on. - Justin

Hi Marco, Unfortunately there's no way to modify that list in Method:Classic's Calendar object. - Justin